Scams and Fraud Advice

Unfortunately there are many scams out there, For up to date information please visit the Worcestershire Regulatory Services website

Remember if you believe that you have been a victim of fraud you can report it online to actionfraud  or by telephone 0300 123 2040. 


Don’t assume an email or phone call is authentic. Remember criminals can imitate any email address. Stay in control. Always use a trusted  payment  method  online,  such  as  Paypal,  and  have  the confidence to refuse unusual requests for payment like bank transfers.
Don’t be rushed or pressured into making a decision.  Always verify that you have received payment from the buyer before completing a sale.
Listen to your instincts.  Criminals will try and make unusual behaviour, like overpaying, seem like a genuine mistake.

View 70+ common online scams used by cyber criminals and fraudsters


Bogus buyers contact the seller wanting to purchase the item for sale and advise they will be sending the requested amount via PayPal or other electronic payment method.  The seller then receives a fake, but official looking email stating they have been paid more than the asking price and to send the difference back to the buyer’s bank account.

In reality, no money has ever been sent to the seller; the bogus buyer has spoofed an email and purported to be an online payment company. All contact is then severed with the seller.

It is important to remember that selling anything could make you a target to these fraudsters however those offering sofas, large furniture and homeware are particularly vulnerable. 



‘The Dyre Wolf’ - is a sophisticated fraud scheme that has netted more than $1 million from U.S companies. It is anticipated that British companies could subsequently be targeted by this fraud type.     Spam emails with attachments are sent to as many computers as possible within a targeted company. If installed, the malware - a variant of the malware known as Dyre – spreads itself into the company network where it waits until it recognises that a user is navigating to a bank website. A fake screen is then created telling the user that there are problems with the bank’s site and to call a number.     At the end of the phone line is an English speaking operator, aware of the bank that the user is attempting to contact. After obtaining the user’s bank details the operator commences a large wire transfer of money out of the business account.     So far those targeted work in large and medium sized companies, and at present the National Fraud Intelligence Bureau have yet to notice any reports of this type of fraud being reported through Action Fraud.    

Prevention Ensuring employees are well trained in spotting phishing attacks where unsolicited emails and attachment could contain malware.   Ensuring all company employees are aware of the scam.   Do not give banking details to anyone.   Only use confirmed banking phone numbers or those that have been previously used.   Do not follow links from an unknown source.   Do not open attachments on suspicious emails.   Run regular virus scans on devices.



Courier fraudsters have been identifying themselves to victims on the telephone as “Detective Constable Martin Benton of New Scotland Yard Fraud Department”. The fraudsters will invent a story regarding fraudulent activity on your card and request your bank/card details.

No such person exists at the Metropolitan Police. If you receive a call from someone purporting to be this individual, terminate the call immediately.  

Protect yourself against courier fraud: Your bank will never send a courier to your home Your bank and the police will never collect your bank card Your bank and the police will never ask for your PIN

If you receive one of these calls end it immediately   Victim Advice: If you have handed over any details to the fraudster, call your bank and cancel your cards immediately.

If you want to call your bank, then do it from another telephone.


If you believe that you have been a victim of fraud you can report it online or by telephone 0300 123 2040.